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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Climate-Controlled Warehouse

8/24/2022 (Permalink)

Wooden crates in our warehouse We use our crates to keep our customers belongings safely locked up and organized.

As one of the larger SERVPRO franchises, we are well prepared for any size job. 

Many of our jobs come from commercial property managers.

Every hour that water damage sits in a business, is time and money lost for them so it's important to get the water extracted and demolition started quickly. 

Our team is full of experts in getting jobs done in a timely manner so commercial buildings can get back to business quicker.

We offer 24 hour services so when a disaster strikes after hours, we are there to get to work promptly. We've been able to begin working on jobs in the middle of the night and finish them before the store even opens like the mall is a good example of a job we did. We were able to extract all the water and begin drying before the mall even opened! 

SERVPRO of Carlsbad (760)729-7505

New Work Truck Added to Our Fleet!

8/24/2022 (Permalink)

New green work truck. We provide our employees with the best transportation to get them to and from the job site safely.

Guess who got another new truck?! We did! It's always exciting to add more of our wheels on the road so we are able to help even more of our customers. Our teams are constantly on the road driving every which way around San Diego county to help as many customers as possible. Having more vehicles means we are even more available for you. Each of our project managers have an assigned truck for inspections at all hours of the day. The best part about our business is that no matter what time our customer calls, we will answer and we will always show up to help. There is no job too big or too small for our company.

SERVPRO of Carlsbad (760)729-7505

We Are Fully Equipped to Handle ANY Size Job!

3/18/2022 (Permalink)

Green SERVPRO equipment in warehouse Our warehouse has enough equipment to handle multiple large or small jobs.

Our warehouse is equipped with everything we need to dry out your commercial building! We are always prepared for any size job. SERVPRO of Carlsbad specializes in the cleanup and restoration of commercial and residential property. Our crew is trained specifically for restoration. We know that the small things can be handled but when your commercial building is flooded and you're in over your head, call us! Let us take over and you will not have a thing to worry about. We are able to complete a job from start to finish. We have a contents crew to pack out any loose items (when needed) and a restoration crew to do the demolition and we even have a repair crew that can put your building back to better than it was before. At SERVPRO of Carlsbad we are a one stop shop! Call us if you have any questions: (760)729-7505

SoCal has it's Rainy Days

3/10/2022 (Permalink)

SERVPRO van driving in rainy weather We have 50+ vehicles on the road inspecting jobs every day.

Southern California is not known for rainy weather but when it does rain for the few days out of the year, it comes in heavy! We are blessed to live in a beautiful place where the sun is always shining but because of that we do not really prepare ourselves and our properties for the potential damage that a rainstorm can bring. Storms show us the faulty roof tiles, and potential bad workmanship of the home in general. Sadly the only way to know these faults exist is for a rain water leak to show you. As long as SERVPRO gets out there as soon as possible to address to issue early on, it will be less damage to the home and get the home back to working condition quickly. 

If you have a leak or water damage in your home or business, call us today for an inspection!

SERVPRO of Carlsbad (760)729-7505

 

COVID-19 Business Sanitizing

3/10/2022 (Permalink)

Here to help image of SERVPRO employee and customer We are here to help 24/7

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Carlsbad (760)729-7505 

Fire Restoration: Smoke & Soot Cleanup

3/10/2022 (Permalink)

Home burnt from fire. A fire can spread rapidly once it starts.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Wet Smoke: Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke: Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today (760)729-7505

Most Fires Start in the Kitchen.

3/7/2022 (Permalink)

Burnt kitchen cabinets and stove from grease fire. It only takes seconds for a grease fire to spread rapidly throughout the room and eventually house if it is not stopped in time.

Who knew cooking in your kitchen could turn into this? This tenant in Escondido was planning to have a peaceful dinner at the rental property before this situation occurred. It's important to always be prepared for the worst in the event that this happens. It can happen to anyone but there are ways you can be more prepared for it. Always keep clutter out of the kitchen. Wipe down all surfaces in the kitchen including floors and walls so there are no flammable spills or layers of film for the fire to catch onto easily. Keep baking soda in reach of the stove top to throw on any open flames. Baking soda cuts off the oxygen supply to a fire similar to a fire extinguisher. In the case the fire is not tamable immediately call your local fire department and evacuate the premises. Always use caution when cooking and if you do experience a disaster like this, SERVPRO of Carlsbad will be there to clean it up for you.

(760)729-7505

Wind & Water Storm Damage

3/7/2022 (Permalink)

House being destroyed by high winds. Strong wind currents can tear roofing and exterior walls off of homes especially when the material is weakened by water damage first.

When living in southern California, sometimes a storm can come out of nowhere. Just like this past week the wind was intense and sending trees, bushes and household items flying around the yard. Wind storms like this can cause a lot of damage to properties. Damage from objects or brush flying into properties windows or walls.

Damage from the storm water leaking into the property or even cause roof damage that then allows outside water to enter the properties. 

SERVPRO of Carlsbad are experts in repairing damage caused by storms. 

We have a team that can board up walls and windows when they are broken into to secure the property. Then our team can remove the debris from inside the home and get the property ready for repairs. 

SERVPRO of Carlsbad (760)729-7505

House Fire Cleanups.

12/13/2021 (Permalink)

Team suited up in PPE at house fire. Our team always has the proper PPE for fire cleanups.

Fires can be scary and they leave behind a lot of damage. Here are some tips you can do while waiting for help to arrive to your property.

Do:

  • Limit movement in the property.
  • Keep hands clean because soot can ruin upholstery and walls. 
  • If electricity is off, empty freezer and refrigerator completely to prevent odors.
  • Wipe away soot from chrome on kitchen and bathroom faucets, trim and appliances.
  • Leave HVAC system off until a professional can check it.

Don’t:

  • Attempt to wash walls or clean upholstery before contacting SERVPRO of Carlsbad.
  • Attempt to clean any electrical appliances because you may cause further damage.
  • Consume any food or beverages that were stored close to the fire.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock.
  • Use your regular dry cleaner for smoke odored clothes because it may make the smell worse.

Always Exceeding Expectations!

12/13/2021 (Permalink)

SERVPRO flag on building downtown. SERVPRO of Carlsbad (760)729-7505

In the middle of the early morning in San Diego a pipe burst and flooded a 13-story high rise in downtown. All of the occupants were evacuated and SERVPRO was called out to access the damage. The entire building was flooded. The elevators stopped working and the water that was sitting in between working on floors began growing mold. This was a huge commercial mess. SERVPRO was able to pull together all the local large loss teams and get it handled. Our team members worked two shifts around the 24 hour clock. Every single condominium needed drying out and demo whether it was minimal or not. Some even needed mold remediation. It was a long process but we were able to get the job done and leave the building manager a happy man. This is proof that there is no job too big for us to handle. Here's a shot of our SERVPRO flag hanging from one of the scaffolding. 

SERVPRO of Carlsbad

(760)729-7505 

Oh my QUAD, A Flood!

12/13/2021 (Permalink)

Dirt bikes and quads around a flooded show floor. Our team got the show floor cleaned up quickly so customers could continue shopping for this business!

This business walked into a pool of water in the early morning. 

The commercial building is right down the street from our office so we were able to begin removing water within 15-20 minutes of the phone call.

Our guys had the business back to normal in just a couple hours so customers were not interrupted during their shopping trip. 

We have a large team so we are able to get to jobs quicker and start sooner than other companies. 

Since we were able to begin extracting quickly, none of the merchandise was affected and the business didn't have to spend money on any lost products. 

SERVPRO of Carlsbad has the man power to get the job done efficiently every time! 

We are the local north county team you can always depend on.

Prepare for Storms!

12/11/2021 (Permalink)

Flags blowing in wind at office. We are proudly ran by veterans of the USMC.

In Southern California you never know what to expect from the weather. One day it's 100 degrees and the next morning it's 49 degrees.

Although they try to predict the weather, it's never 100% accurate and it's best to always be prepared for storms. 

Homeowners can spend nicer days making sure their property is prepared for catastrophes ahead of time so when they strike, the damage is hopefully lesser.

If you discover a roof leak, fix it as soon as you can before the next storm hits. Make sure you have proper drains set up to steer water away from your home and prevent flooding. Cut back or down trees that are leaning and could potentially be blown into your home. Be sure to put away patio furniture and bring umbrellas down when the winds begin to pick up so they are not blown into windows. There are many tips that can help you prepare your home better for a storm. The less damage done by a storm, the less money spent fixing it!

We Work with All Insurances!

12/11/2021 (Permalink)

Owner standing in front of USAA banner. We work closely with USAA

SERVPRO of Carlsbad is a preferred vendor on almost every insurance company list. We work directly with your insurance so we know exactly what they expect of us and the work we perform.

USAA is one of the many great insurance companies we work with. They have high expectations for their chosen vendors and are very picky about whom they refer their insured to. We have high standards that we hold our work and employees up to. 

Our team is also part of Crawford Contractor Connection which is an “Elite Organization” who select 4,000 top contractors in the nation to be a part of the network.

Every year they select the top 5% of network “Top Performers”.

Our franchise is 1 of 7 that have been top performers since they began recognizing contractors in 2008. 

We will continue to provide outstanding service and exceed the expectations of our customers. We never wish you to experience an emergency but if you do, SERVPRO of Carlsbad is the team you can trust. (760)729-7505

We Love Our Team!

12/11/2021 (Permalink)

Manager breakfast. Managers breakfast to thank them for their hard work!

Why SERVPRO of Carlsbad? 

Because you can trust us to show up on time and get the job done efficiently. 

Every one of our employees is willing to help out in any way that they can. Even our owners! In this photo one of our owners, Joe Araya put on his personal protective equipment and got to work right away! 

You can always count on us to pick up the phone at any time of the day. If we say we will be there at a given time, we will. We are always there to answer questions when they arise. More than anything our team genuinely cares about you and your property. We treat it as if it were our own. We take excellent care of your belongings and document the entire process. 

SERVPRO of Carlsbad is the team you can TRUST. (760)729-7505

Contractor Connection Top 5%

12/11/2021 (Permalink)

USAA awarded to our owner We are in the contractors connection top 5% performers

Our SERVPRO is apart of Crawford Contractor Connection which is an “Elite Organization” who selected 4,000 top contractors of the nation to be a part of the network. Every year they select the top 5% of the networks “Top Performers”. Our franchise is 1 of 7 that have been top performers since they began recognizing contractors in 2008. It is not an easy program to not only get into but to maintain in. Our owners have set high standards for everyone in our company so that we achieve the goals required of Contractors Connection such as leaving our customers with the best experience possible. Crawford will only continue to keep you as a preferred vendor as long as their customers are beyond satisfied with us. We are 13 years and counting on the programs top performers and will continue to exceed their expectations as we try to with all of our customers. USAA is a large insurance company that we work with quite often.

Always Dressed in Uniform

12/11/2021 (Permalink)

Our employees standing in front of van Our teams are always dressed to impress!

We are falling back into time and fall in November. November days mean storms will be approaching before we know it. The days are shorter which means the weather gets cooler. Cooler weather can be accompanied by wind and rain. I know we don't get too many wild storms in sunny San Diego, but when they do hit, they tend to hit hard. It's best to take precautions and prepare for the worst when the weather is at it's best. Our employees are always prepared to deploy out to storm areas to help cleanup and restore properties to normal conditions again. Our trucks stay stocked full of equipment and materials so we are always ready for any water, fire, mold or bio hazard job that comes our way.

SERVPRO of Carlsbad (760)729-7505

We Specialize in Biohazard Cleanups!

12/7/2021 (Permalink)

Check out our infographic that answers the most commonly asked questions about our bio-hazard cleanup services. We are here to make any sized disaster "Like it never even happened."

Biohazards are potentially hazardous biological materials that can present a risk to the health of humans, animals for the environment. Biohazard must be cleaned in a way as to protect those around as well as to properly dispose of affected materials to prevent further contamination. Items that can absorb any Biohazardous waste should be treated as medical waste and should be properly disposed of. Those who attempt to clean up these disasters need to be trained on all the procedures required to keep everyone both directly and indirectly safe and sound. Common biohazard and hazardous cleanup's include materials such as blood, feces, urine, vomit, etc.
SERVPRO of Carlsbad is recognized by the California Department of Public health as a trauma waste practitioner, which means that we are registered pursuant to section 118321 of the medical waste management act. Not only are we the most qualified to help clean up your disaster, but we are also open and available with operators and crews on standby 365 days a year, 24 hours a day because we understand that emergencies don't just happen during business hours.

SERVPRO of Carlsbad works regularly with all major insurance companies including State Farm, Safeco, Mercury, US AAA, Liberty Mutual, and much more! We have also worked with businesses throughout San Diego County including the following: The local sheriff's department, the San Diego naval base, San Diego housing authority, studio 15, Safari, California metal services, excess biologicals, Poinsettia Heights homeowners association, Westwood Village Apartments, cost apartments, Prescott and much more!

Dry Out Water Before Mold Grows!

12/6/2021 (Permalink)

Meter checking wetness on wall Our meters can check if the walls are wet.

Homes in Carlsbad are close to the beach and the humidity is always finding its way into the homes. When water damage happens in homes that are in close proximity to the beach it's important to get our team out there to access the situation as soon as possible because a humid environment can cause mold to grow much quicker. If our team is able to get out sooner then we are able to get to work right away with extracting the water and drying out the walls and flooring before mold has a chance to grow. A wet, warm environment is the perfect situation for mold to grow but we can help prevent that from happening. SERVPRO of Carlsbad specializes in water damage and mold remediation. If mold does grow, you can count on our team to properly remove it so it does not spread to other areas of the home. You can count on our team to do it right the FIRST time. 

Flood Insurance

12/6/2021 (Permalink)

Gloomy sky Gloomy skies are a sure sign of a storm coming in.

When making a flood insurance claim be sure to:

Call right away.

A lot of insurance policies require you to make a claim right away if there was any damage from flooding so it's important that you make that call to your insurance sooner than later. That way our team can get to work quicker and you can have your property back to normal sooner.

Check into the details.

Know what to expect from your insurance by reading your policy again from time to time. Have the knowledge before an accident happens.

Begin mitigation ASAP.

Call SERVPRO of Carlsbad after informing your insurance so we are able to begin work right away. Waiting too long to begin work can allow the damage to become worse.

Document the damage.

To save you the time, our team will help you with this task by taking photos of every room and damaged item to show your insurance the extent of the damage.

If you have any questions our team members and your assign adjuster are always happy to help answer them so you have an excellent understanding of what is going on.

Grease Fires

12/6/2021 (Permalink)

Fire in kitchen Kitchen fires start easily and spread FAST

Tips for containing a grease fire:

  • Turn off the heat.
  • Cover the flames with a metal lid or baking pan.
  • For smaller flames, you can smother it with baking soda.
  • Larger flames can be put out with a fire extinguisher.
  • Do not pour water on the flames.
  • Do not try to move the pan anywhere.

If you are not able to extinguish the fire quickly and it begins to spread, get out of the home immediately.

Call 911 once you are in a safe place outside the home.

Do not go back inside for anything until firefighters contain the fire completely.

You can prevent kitchen fires from happening by not leaving open flames unattended.

Keep flammable items away from flames.

Heat things at a lower flame setting especially when cooking with oil.

Keep these tips in mind when using heat sources in the home. 

In the event that you do experience a fire damage in your home, once the fire is out call SERVPRO of Carlsbad to help cleanup and get your kitchen back to working condition.

(760)729-7505

We'll Fix That!

12/6/2021 (Permalink)

motorcycle shop flooded We can fix any size flood in any location!

The last thing you would think to happen indoors is pouring rain, right? Isn't that what roofs are for, to keep the weather OUTSIDE.

Unfortunately incidents such as broken indoor sprinkler heads and pipes bursting are more common than you would think. Some piping is older, weaker and sometimes some were just done wrong. There is no way to predict when an incident will occur but you can be more prepared or avoid water damage by holding safety meetings on proper operations of equipment so that they do not hit sprinklers above such as forklifts. You can also be prepared by having an emergency flood number on file such as ourselves, SERVPRO of Carlsbad.

As we hope that you never have to experience an emergency but if you do, call the team you can trust. SERVPRO of Carlsbad (760)729-7505.

Plane AWESOME.

12/2/2021 (Permalink)

SERVPRO truck parked on tarmac near plane. Even planes need a deep cleaning sometimes, our team was there to rescue the day and get this plane back in service promptly.

This is not your usual job but we got called in to work on an airplane at our local Carlsbad airport!! In the very early morning our green van drove up on the tarmac to meet the airplane staff. The plane had bio hazard issues and needed to be cleaned stat so passengers could load up on it later that morning. Our project manager and crew chief showed up with equipment ready to work at 3AM. Now that's what we call dedication! Our team is full of strong leaders like that and we are so happy to have them on our team. We do it all, water, fire, mold and trauma cleanup & restoration. No matter the size of property (planes included) we can do it! SERVPRO of Carlsbad (760)729-7505

We love our community!

12/2/2021 (Permalink)

serving pizza at an elementary school. We sponsored a pizza dinner for the local elementary school.

Our SERVPRO loves to give back to the community when we are able to. For example in this picture our team members are serving pizza, salad and cookies to the kindergartners and their parents for a literacy group. The literacy group focuses on teaching the parents ways that they can help their children learn to read better at home that way they are better prepared for future school requirements. We try our best to participate in local events or donate our time in some way. We are here for our community and our customers. It was such a joy to be apart of this event and seeing the smile on each kids face as they walked into a room full of pizza, cookies and school supplies.

Power shutoffs to prevent fires.

11/25/2020 (Permalink)

Map of southern California power outages. Fires can easily start when lightning strikes power lines.

We are in fire season and the wind is starting to pick up while temperatures drop. SD&E issued a map of California with a list of potential cities power to be shut off in the case of higher winds. So if the winds start to blow too hard the power is going to be shut off in certain cities to avoid power lines blowing over and starting fires. Every year the cities take more precautions to avoid devastating fires. Last year in Vista a power line fell and blocked Buena Creek road for hours. Not only was the power out but the traffic was not able to drive through as well. Make sure that you have a solid fire escape route set in the case of an emergency! 

By turning off the power, they are able to help control fires from starting due to storm damage.