What our Customers say...

General Testimonials

Thank you just does not seem to be adequate enough! That being said, you and your team rock! You dropped right in the middle of my crisis and handled things like the professionals you are. The Sullivan’s and I are very so lucky to have you. Annette, Rafael, Katrina and the rest of the crew are awesome. You earned our support forever!

Great, very professional! Rafael and Alexis did a great job of communicating the work process every step of the way. We really appreciated their prompt attention to our job and their constant dependability. The job was done quickly and efficiently. Everything was kept in an organized manner. Thank you for your help at a difficult time.

“I was under so much stress and never had to deal with a water damage before. Eden, the owner, was so knowledgeable about how to handle everything, from my insurance company to my rebuild. Thank you does not do justice! SERVPRO of Carlsbad is great and I would recommend them 1000 times over!

“The office staff as well as the techs from SERVPRO of Carlsbad were phenomenal. Everyone was so kind, quick and attentive to the needs of my family and my home. During a time of absolute chaos with this flood, I can say it was a great pleasure to work with such a great team of individuals.”

“Everyone was very helpful, friendly, and put my mind at ease after answering all of my questions. Your representative, Duncan, was especially helpful. I hope all of your staff is like him because he is a jewel!”

“Daniel did an amazing job walking me through the whole process. I was shocked and angry after I was shown additional water issues caused by my tenant, who didn’t call or put dry wall or carpet out. Only after I called Daniel did I get the additional water issues resolved. I trust Daniel completely and would recommend him for supervising other projects. Call the office manager Carly. The comments she made to my tenant and the letter that she sent to me were awesome. Everyone has been friendly and courteous. I would call your company again in a heartbeat.”

“Staff at SERVPRO did a wonderful job with the pack-out and dropping off donations and bringing back our belongings very carefully. Lisa coordinated what items we had for donations. Lisa was extremely helpful in organizing our items in SERVPRO storage, with communicating to me what the rest of the steps were, then when the items were returned to our apartment, Lisa made sure we were satisfied and the staff unpacked our belongings very carefully. Lisa was very thorough and the staff did an excellent job!”

“Staff at SERVPRO did a wonderful job with the pack-out and dropping off donations and bringing back our belongings very carefully. Lisa coordinated what items we had for donations. Lisa was extremely helpful in organizing our items in SERVPRO storage, with communicating to me what the rest of the steps were, then when the items were returned to our apartment, Lisa made sure we were satisfied and the staff unpacked our belongings very carefully. Lisa was very thorough and the staff did an excellent job!”

Fantastic company. Fast responsive service. Reasonable pricing. Pro work. I could not recommend them more highly!

I highly recommend SERVPRO of Carlsbad. They move very quickly and are so caring and professional and knowledgeable. They take care of all my restoration needs. Mark, Hugo, Tracy, and Eden are all great!”

“I was very pleased with the service. They were very professional, thorough, and polite.”

From the initial call to your company, to the final cleanup, we were very happy with the entire staff!